Case Study

Market Feasibility & Programs

In the client’s own words:

“From the beginning we knew this project was going to be different. Spur took a great interest in making sure we understood each step of the process, why we were doing it, and that we will be able to replicate it after they are gone. I don’t usually see consultants teaching us how they do their work and it was refreshing .”

Mark Manrose, Dean of Extension at Otis College

Learn how Otis confronted high cancellation rates and lackluster profitability through operational change.

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